Menopause care by telehealth in Australia
Vetted, menopause-informed providers you can see by video or phone, wherever you are in Australia.Why telehealth works for menopause care
A great deal of menopause care is a conversation. Reviewing your symptoms, talking through your options, weighing up menopausal hormone therapy, adjusting a treatment that is not quite working, checking in on how you are going: all of this translates well to a video or phone appointment.
Telehealth also widens the field. If you live in a regional or remote area, juggle work and caring, or simply have not been able to find a local practitioner who focuses on this stage, online care lets you reach a provider who does. Every provider listed here has been manually vetted, and telehealth providers are registered with AHPRA and held to the same clinical standards online as they are in person.
What telehealth suits, and when you will be seen in person
Telehealth is well suited to most of menopause care, and a good provider will tell you plainly when something needs an in-person visit instead.
Well suited to telehealth
- A first conversation about perimenopause or menopause
- Reviewing symptoms and what is driving them
- Discussing, starting, or adjusting menopausal hormone therapy (MHT), where it is clinically appropriate
- Repeat prescriptions and follow-up appointments
- Psychology and counselling sessions
- Dietitian and nutrition consultations
Usually needs an in-person visit
- A physical examination, for example a pelvic or breast examination
- A cervical screening test
- Some blood pressure or other checks before certain medicines are started
- Procedures of any kind
- The Medicare-rebated menopause and perimenopause health assessment (MBS item 695), which cannot be done by telehealth
Medicare and telehealth
Medicare-rebated telehealth is now a permanent part of Australian care, and video and phone consultations with registered clinicians are covered under specific item numbers.
For most standard GP telehealth rebates, you need an established relationship with the practice, which generally means you have had a face-to-face appointment with that practice in the previous 12 months. There are exemptions, including for people living in remote areas (Modified Monash categories 6 and 7) and for patients registered with a practice through MyMedicare. Private telehealth, where you pay the provider directly rather than claiming a rebate, does not depend on that rule.
Rebates and fees vary by provider and by appointment type, so it is worth asking what you will pay before you book.
How to find a vetted telehealth provider
On Menopause Resource Hub, telehealth is a filter rather than a separate category. That is deliberate. What matters is the provider’s profession and whether they focus on menopause, and many offer both in-person and online care, so telehealth sits alongside everything else as a way to be seen.
To find providers who consult online, open the directory and use Advanced Search. Under Appointment type, choose Online (Telehealth) for online-only providers, or In-person + Online (Telehealth) for those who offer both. You can combine that with a symptom, a profession, or your location to narrow the results.
Telehealth is most common among the provider types below, though you will find it across many categories.
Common questions about menopause telehealth
Can I get an MHT or HRT prescription by telehealth?
Often, yes. A menopause-informed GP can discuss menopausal hormone therapy with you by video or phone and, where it is clinically appropriate and safe, start or adjust a prescription. In some situations a check such as your blood pressure may be needed first, which means an in-person visit before a script is issued.
Does Medicare cover telehealth menopause appointments?
In many cases, yes, but it depends on the item and on your relationship with the practice, as set out above. If a rebate does not apply to you, private telehealth is still an option. Ask the provider what you will pay before booking.
Is telehealth as good as being seen in person?
For the conversation-based parts of menopause care, it is comparable, and registered providers are held to the same clinical standards whichever way they consult. For anything that needs a physical examination, a good provider will ask you to come in, and that is a sign they are practising safely.
Can I see a specialist by telehealth?
Often, yes, for an initial discussion or a follow-up. A gynaecologist or endocrinologist may still need to see you in person for an examination or a procedure. You usually need a GP referral for the Medicare rebate on a specialist appointment.
Reviewed and updated 27 June 2026.